Amen.I think the aggression is because really anyone with a bit of nouse can be clued up on skincare these days. The information is on the internet for free. Her skill isn’t special, she isn’t clever enough to be a derm (not a dig, most people aren’t!) and she’s being overtaken by real beauty nerds. Her ‘straight talking‘ persona worked for a while but it’s crossed the line into downright rude and, on occasion, cruel.