1. <knock knock>
Hello, what can I do for you today? <smile>
'I saw that you were in <particular spreadsheet> and wondered whether you needed anything'
Well, since your direct report has decided to play dumb and not know anything at all whilst simultaneously knowing for an absolute fact that it's not their responsibility to provide me with the information required for this Statutory return as the data literally doesn't exist, apparently, I figured it would be far less effort on my part to just get the information from source what with my having set up the thing from scratch last time they pretended to forget how to do their literal bleeping job. Why, are they freaking out and complaining that I'm checking up on them/bound to be fiddling with the records?
'Just needed to get a couple of records from it for this return <gestures to screens>. Not making any changes, just viewing the entries'.
'Oh, right. Thanks.'
2. <ping>
Email. 'What's the current position on....?'
Same as it was last week when I explained it to you with simple facts and figures.
'As it was last week, I've done x, y and z and will be doing a, b and c this week.'
'But that means the unreachable target you told me was unreachable and I agreed was unreachable on the basis of being completely unreachable won't be reached. I'm concerned that we (meaning you) aren't being proactive on this with the result that the unreachable target will continue to be unreachable.'
Yes, there's a reason for that. It's literally unreachable and whilst the workplace narrative is that I am somehow imbued with magical powers if I only choose to use them, I am sadly lacking in supernatural ability and cannot magic the outcome you agreed was unachievable through the sheer force of my intellect. I did, as I also told you last week, use the full extent of my earthly abilities to get us in the most favourable position of all our direct competitors, including tact, diplomacy and the calling in of hard-earned favours which, had I not done that, our official position right now would be Fucked Beyond All Recognition. And I also gave you a contact for somebody who could help on a wider level to mitigate some of the effects of the unachievable target being, well, unachievable, which has apparently been agreed and will be very helpful. So all considered, you should probably be thanking me right now.
'I've already dealt with it, the remainder will start coming through this week and together with the external party, we will continue to deal with it'.
'But I'm concerned...could you share the work so it can be looked at?'
Yeah, why not. See if you can get somebody with no knowledge, experience or preexisting working relationships to not duck it up. I mean, you could try looking closer to home for massive bleeping disasters vastly in excess of anything I'm responsible for, but you're running scared of that department. And I am now mightily pissed off with the implication that I am somehow at fault for this.
'Here you go. By the way, is there any progress on the other things that I've requested?' (in order not to cause the current situation to deteriorate, as I've been asked for those multiple times in the last five days and I've been asking/chasing for the last 9 weeks).
'...'
Oh, right, you haven't got around to that bit yet.
Bloody managers. Should be renamed Panickers.