One of my frequent customers (coffee cart) started a new job this week and she received a telling off for leaving the office to buy a coffee mid-morning. She's a mature woman who's had a lot of work experience and is nothing but professional. She's already worked overtime, trying to make a good impression and is excellent at what she does. So to pull her up on this is weird. It's written into her contract that she is entitled to a 15-minute break each morning and afternoon, so there shouldn't be any issue. Everyone at her new workplace stops at morning and afternoon tea and goes into the kitchen area, but she likes to spend that time making personal calls and getting some fresh air. So strange.