I don’t think he was bad looking or anything? He did just look very young like a boy and not a man. (But tbh the only time I saw him was dressed as Harry Potter).
I don’t know why she said he didn’t meet a lot of her friends - he met all her Manny friends surely if he was at that thing where they all dressed up. He sounded very thoughtful and attentive and genuinely into her so it is odd she ended it, especially as her reason was that she wanted to be independent? You can be independent in a relationship. I hope it wasn’t some deeper psychological reason like she didn’t think she deserved someone to treat her nice or something. I just think unfortunately she wasn’t that into him, but maybe couldn’t understand why she wasn’t?