The thing is, vlogging becomes a business after a while and they become more detached from the viewers and more like Ad entertainers like the wife in The Truman Show!
If you're a youtuber then you need to be open to both good and bad comments, along with constructive criticism and it appears that Helen can't take genuine comments for what they are.
A few ppl commented on a video ages ago, about her eldest son, compliments saying he was a handsome young man and she got very defensive.... I mean, come on woman ffs!!!