You obviously didn't read what I wrote. You do not get the service you are led to believe that you are signing up for. I followed them from the start and have seen the change within them, becoming what they said they were not, more and more greedy, less hands on and passing the buck. If there is a problem, they are somewhat unhelpful and give the same generic response, with often wrong medical information. They also blame the customer and accuse them of not tracking correctly. That is not helpful coaching. It's not helpful for their minions and fans to tear people down on the page either. I could go on with many other examples, but as you're not a fan of "long replies" I won't bother
If you think it's all fair and square then that's fine, whatever. I don't. Many other people do not think it's fair either. Let's hope as an adult you never encounter a fraudulent contract you're not happy with or can't pay your bills eh!