@Princess of Scots you need to give yourself more credit, you’re talking yourself out of your own self belief and how do you know if something isn’t for you if you don’t try?
You say you don’t have any transferrable skills but you do, it’s all about perspective. You’ve got a range of customer service experience in different sectors so you’re good with people from all walks of life. From customer service you will have skills in patience, problem solving, time management, conflict resolution, decision making, product knowledge and sales and social skills. Through your current job you obviously demonstrate you’re dependable and you’re a good team player. From doing admin, you will have sharp written and oral communication, planning, organisation and time management skills. Other skills gained in this role would be discretion and confidentiality. You say you’re indecisive but that shows that you have skills of being a perfectionist and have a keen attention to detail. You have said things that have made me think you’re a hard worker and adaptable in new roles. You’ve got great use of grammar and puctutation. All these things aren’t just common sense, otherwise everyone would have them and let me tell you, they don’t!
These are skills that you’ve picked up from years in employment and obviously you will have more specific ones than this, I am just a stranger on the internet with no idea about your job role or history and look at how many I’ve picked up on. You need to have self belief and know your employable worth.
You’ve said you are looking at apprentice surveying jobs so I just did a quick Google search for the skills needed for those jobs and a few have said that it’s important that you are organised, accurate and pay attention to detail. You need to have a willingness to learn, be keen to combine practise with theory, good communication skills as well as organisational skills and time management. Ermmm hellooo? You have all those things, is that not you??
You just need to be comfortable with the uncertainty that is involved when taking a risk. If you come back to square one then so what? The world will not end. I am telling you now, you do NOT have ambitions loftier than your capablity, you need to be okay with pushing yourself because if you want something you’ve never had you need to do something you’ve never done. Do not let anyone tell you your dreams are too big because someone probably told them their dreams were too big so they never took that first step to make a change. Good luck! I really hope you get a surveyor interview!