Ok, but here's the deal though, at least for me: This is the kind of thing that could build trust, be relatable and show her target audience that she's a real person, her brand is approachable, everyone makes mistakes and that's ok (as long as you acknowledge it, work to fix it and make sure it doesn't happen again). This is the type of thing that make someone, a person or a brand, likeable.
However, in Sarah's case, it has backfired tremendously because she stole all that money, decided her best strategy was to gaslight, bully, ridicule, block and delete, keep the money, refuse to acknowledge her duck-up, refuse to apologize, and to continue on with her life as if nothing ever happened. Actions that led people to dig deeper and come to the realization that everything she claimed to be (a coach, an expert and what have you) was completely false, and that her entire career is built on free tit from Google, Pinterest quotes, ripped off tit, and half-assed work that barely scratches the surface.
She's not seen as likeable or relatable. She's seen as a total duck-up who knows nothing about anything, and she's done it all to herself.