Lush Cosmetics

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I had YogNog a few years ago and loved it then they didn't have it the year before last so when it came back out last year I went to buy one and like you say it looked way too glittery and thin so I never bought it.
I’m so sure they’ve changed the scent too. I sniffed a bottle in the shop at Christmas and actually recoiled back 😂 I’m sure it used to smell much nicer.
 
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My latest thing is the Celebrate massage bar. I am using it instead of lotion, hoping it lasts longer.
 
A rant regarding their moisturisers which I use to love. They changed formula, which I seem to have a bad reaction to. Quite bummed since that was my go to product from Lush.
 
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Does anyone here know if you can take things back to lush if they break you out? I know a few places will let you exchange if that happens, but do lush?
 
I didn’t know this until recently, but Lush has a really good returns policy: https://www.lush.com/uk/en/faq/returns-and-refunds

I’ve never tried before, but I’m sure the staff will help you exchange your products or they will give you a refund 🙂
Tbf, they were absolutely incredible. Not only did they exchange it, they gave me some freebies to ‘apologise’ for me having to take it back. Amazing customer service
 
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Tbf, they were absolutely incredible. Not only did they exchange it, they gave me some freebies to ‘apologise’ for me having to take it back. Amazing customer service
I am so proud of you for going and exchanging!! I know how much I dread having to do things like that. Well done!!! And now free treats!!
Have a cool bath to celebrate 🥳
 
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Tbf, they were absolutely incredible. Not only did they exchange it, they gave me some freebies to ‘apologise’ for me having to take it back. Amazing customer service
Aww that’s really great to hear! Their staff are always so friendly and nice, I’m so glad the exchange process went smoothly. I hope you’ll enjoy your new products and freebies ❤

I’m still trying to decide what to use my £3 voucher on! 😅 Do I get soap, a bath bomb or splurge on one of the limited edition shower gels/body sprays?
 
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