The job i used to do 12 years ago - in an office- isn't paying much more now than 12 years ago. I have seen many positions advertised for that job in recent times around the £12-14 per hour mark.I wasn't actually refering to the strikes. I meant the lack of staff. Same with care home workers.
If you can't attrack people to a role, you're probably not paying enough. £13 an hour isnt very much to be out on a cold train platform. I'd rather take an unskilled office job for more money.
£13 per hour was the average back then, still seems to be now.
Working in an office isn't any less stress than dealing with the public, especially if you are working in an office job dealing with the public on the phone.