Co-op is the only supermarket in my nearest small town (in south west) so have to rely on it more than I'd like to.
I like it a lot more since they put in self-serve checkouts as they never had enough staff to man the normal checkouts. However the prices are a lot more than other shops (even Sainsburys in the next-nearest town).
Positives:
- a lot of the own-brand stuff is Fair Trade, ethical etc.
- recycling bins for plastic
- they are trying to be more environmentally friendly
- the membership card allows you to take money off your shopping if you want
- own-brand crisps are excellent, interesting flavours
- fruit and veg is in my opinion nicer quality than Waitrose (but not as good as M&S)
- ready meals/pizzas/convenience foods are adequate in a pinch
- own-brand beauty and cleaning products not tested on animals
- Slush Puppie machine!!!!!!!!!!!!!
- the free magazine is actually pretty good and I've got several recipes from it that I make often
Negatives:
- expensive compared to other supermarkets
- not much choice in my local store
- they don't appear to stock quinoa
- staff (although at the moment they seem a better bunch than for a long time)
- at least one of the freezers always seem to be out of order
Also, I worked there during sixth form and for a year afterwards and must say it seems to have improved greatly since then.