I’ve also got a sofa from DFS didn’t have a single issue and it arrived perfect and still in 7 years later!
She 10000000% think she has clout and that posting to her insta get shit done when in reality it’s just the usual customer service when someone complains
She’s probs doing it on purpose because she knows they’ll get wrecked during the renovations they’re having done so wants a new one on order for free
---Naw who does she actually think she is. Forwarding it to them to ask why they think it’s acceptable. Ooooo I’m sure they are shaking in their boots
Also we bought a sofa from DFS, was delivered earlier than expected, not a mark on it and never an issue with them so up yours BM
She 10000000% think she has clout and that posting to her insta get shit done when in reality it’s just the usual customer service when someone complains
---She must think she’s some big celebrity influencer with clout to get anywhere with DFS. Such a social media wizz with her private account that no tagged companies can even see
She’s probs doing it on purpose because she knows they’ll get wrecked during the renovations they’re having done so wants a new one on order for free
and really, do they really need to do this? Couldn’t they just do something for the children, it is always entirely about them two as parents and how they can’t do it with the need for a pub/alcohol/besties 
And she works in social media 
