it’s definitely so frustrating that people don’t realise all of the work that goes on behind the scenes, and how difficult and complex it is to keep the railway running.
their “modernisation” techniques are useless. The way to “modernise” the railway is to actually spend money on infrastructure upgrades, but the politicians don’t want to hear that. The reason we have a “dinosaur” railway is because half of it is from the Victorian times and they don’t want to spend the money to improve it. They just want us to magically fit more trains in, and when the railways are at maximum capacity (because they want as many trains as possible to run), delays are inevitable because one person holding a train up in Euston because they’re having an argument with the British transport police can mess up the timetable in Edinburgh for the rest of the day.