(Sorry for derail)
I finally got through to sheltercymru and they went for me regarding my situation. I wasn’t in the best of moods, not least because I’ve had two hours of sleep and spent hours, literally, trying to get through to them and they cut callers off so instead of waiting in a queue it gets to about an hour and disconnects. I wasn’t rude but was clear I’d not rung to be called names, or told to just go online but required information.
Then he tells me it’s too complex for phone. There’s no office where I live - the telephone line is funded exclusively for the disabled, who they can’t help

and to go online who specifically advise me to phone because it’s legally complex
Their website totally confuses me. Their help pages especially difficult - the irony does not escape me.
I’m in wales. I was not given the contract I was supposed to be in December 2022. Despite it looking like ‘no fault’ eviction the covering letter says it’s my fault due to being a hoarder and not being able to cope in private let. No one else will touch me with a barge pole as a tenant including the one and only social/housing association provider (it’s all merged, again complicated). Eviction notice not given to me but, literally, buried outside door. End date is April. Have had contact with hoarding charity and they’re looking into a specialist solicitor to help; due to distress not on therapy waiting list but have been able to work in removing items (bigger deal than it sounds - now category 4 not 5).
So shelter told me that not only am I legally liable for all court costs but also bailiff costs and changing of locks/any damages to door and new keys for other tenants as the keys are double sided and that’ll cost ‘hundreds’ as court alone is £400 to be evicted

even if I pay no rent between now and then (not what I’m going to do) I cannot raise that - landlord gets every penny of my money. Also I must attend court but our court is closing end of March. There’s no way I can get to the alternative, at this point he became extremely angry with me for ‘not trying’ It’s all my fault for letting things get out of control and I need to get a grip. I understand he was in Swansea and it can be really hard to understand just how tough rural living can be when not ill never mind when you are, and, short of giving my address out here (he had my address) I’m sure you all feel the same, but it is what it is and I ended the call at that point - I was polite simply saying I had all I needed. I was actually just getting more and more distressed at this point of the call.
Am now very confused.
Does anywhere else offer housing advice? Council housing dept have advised landlord on this so can’t help me, like wise homelessness prevention team (again irony not lost).
(again sorry for derail)
Ps. With regard to earlier enquiry mind simply referred me back to advocate who won’t get involved due to not being allowed to with private lets. Mind did agree I shouldn’t need to pay to see their housing advisor and are looking into an appointment for me, I agreed as a gesture of goodwill to fund half of it so they aren’t paying any more than when they see others.