There is a fee
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You have to do your own viewings, unless you want to pay extra. And everyone I know who has used them has had a terrible experience. As much as the EA I used to sell my mums house was an
hole he had his uses with chasing solicitors and the buyer etc. Purple bricks you are lucky to speak to the same person twice and they won't do any chasing etc.
They also massively overprice in my area. I have never known a property to sell for anything near the first price they put it up for. For example my neighbours PB put their house up for about 40k more than any other comparable house and then they were shocked when houses all around were selling in 2 or 3 days and theirs had hardly any viewings and no offers within 8 weeks.