Ok I’m not sticking up for Hinch whatsoever but Instagram have a feature for business pages. If someone new messages you, you can read the message without them knowing. If you have opened a message from them before and replied, that option becomes void. I can open and read a message on my business page without the customer knowing if I wanted toSo now the minions are saying that “Mrs hinch has said you can’t see when I have opened my messages” they will fall for any bs that comes out of her mouth!!