Yes! This baffles me every time, ok I get people can have manners, but Instagram is literally your business, it’s how you make money, especially the likes of Olivia it’s how she purely makes money she doesn’t have a second job on the side. How unprofessional would it be if the likes of next or somewhere like that posted screenshots of messages/complaints etc that they receive?? It would be awful! So why do these people think it’s ok to bash, potentially, their customers! It’s like when you message one and they ignore you.. like hello this is your job you should at least respond!