Apparently Tom has left their place a 5 star review on Google and posted this
We have received some poor reviews from people who haven’t actually stayed here, at the Penrallt Country House Hotel, but watched the carefully edited light entertainment TV programme, Four in a Bed. Neither Angela or I claim to “know better than everyone”, we are always learning; however we do believe that we provide a service and setting that is of high quality and good value - please bear in mind the price quoted in the show is our mid summer weekend rate.
We wish the other contestants the greatest success in their business’. The only reason we said we wouldn’t stay again was because we don’t personally tend to stay in guest houses or self catering, which is a personal choice.
Reviews from paying guests, not being filmed, are almost always positive; and that is down to our incredible team who go above and beyond, and to Angela who works tirelessly to ensure that guests and staff are well looked after. It may please you to know I’m very rarely here, as I work away.
So rather than judging our beautiful hotel, and the people who work here, from a light entertainment TV programme with an agenda, please come and visit us and judge from your own experience. If something isn’t to your liking then please tell us, as we encourage all of our guests, and we will do whatever we can to change it and make your stay a memorable one, for all the right reasons. The 5 stars are for Angela, our team and the beautiful hotel we call home.
While I absolutely agree that it's underhand and spurious to post reviews of anything based purely on an edited TV programme, Tom still comes across as deluded about their value, patronising and unwilling to learn anything. They both had expressions that'd turn the milk too.
I won't forget the 'not our kind of people' remark. Or the cheap looking continental and the meagre cooked breakfast options they had.
It's crazy how people represent themselves on this programme. Naive? reckless? utterly stupid? or maybe a combination of all three. Without question the game can be played, but the game players never really win.