Black.bird
VIP Member
I'm annoyed for you ... solid induction procedures are a must-have in any organisation.I hate to post this given this is a new role and I feel like I’m sounding like a chronic complainer at this point. However, I experienced some onboarding hiccups that could have been avoided with appropriate communication;”:
1. My new manager failed to inform me I needed to bring my laptop into work everyday. I moved internally and we didn’t use laptops in my previous role, just two desktop screens. I arrived on Monday and had to return home because I wasn’t informed they operated differently in this team and laptop was mandatory otherwise you can’t work.
2. No one requested my access to the floor I’m supposed to work on and I had to force the security team to grant me access after 3 days because people were sick and tired of playing door keepers. Access to the floor should have been requested by my team before I joined.
3. To top it all off, I was in the office this week and no one from my team showed up for various reasons so I was essentially on my own during my first week with no one to speak to in person.
I've worked at places in the past where there have been little quirks such as this ... and nobody thinks to tell you; it's almost as if they get off on knowing something you don't.
It's probably not part of your role, but if you can jot down all the things that haven't been sorted for/explained to you, and advise your manager - with a view to there being a checklist ticked off before new starters come in - it will work in your favour. If you really like inducting people then you could also offer to do it in going forward?
I work in a small business with low turnover - certainly those who left a few months back to set up their own company haven't been replaced - but we have a number of freelancers and school experience types coming in and doing various things for us. Before they get their login details they have to read our policies and procedures manual and sign to say they've understood everything. And prior to that, I'm the one who ticks off all the boxes on the list - that they've received their alarm code and instructions, their network drive access has been set up, they have whatever permissions they need to access our client database, they've been their access fob ... all that sort of stuff.