Matalan - every time I go they introduce a new āruleā and itās so tiresome.
here are my irks:
- the awful cash/card pay system: separate tills - BUT, hereās the thing: if you are collecting a delivery from the shop you might (and itās reasonable to suggest this) go round the shop and pick up some other items to buy. But when you go to the desk you can only collect your delivery from the cash only till and if you are paying by card for your items youāve picked up in store you then have to join the queue for the card only tills (I donāt carry wads of cash) and the queues are always really long.
- today we were told they now charge 10p a hanger
wtf?
- we were also told they have a new no receipt no return policy
I asked flippantly if they even wanted customers any more and got an unsolicited lecture from the employee about āPROTECTING THE BUSINESSā. I just walked off. Itās a soul destroying shop to go to now. Theyve Also removed all the trollies so limits what you can buy in one go from the home section. Run by
bleeping morons from what I can tell.