I would tell them you want some credit and proof as you’ll be going to Trading Standards anyway.It’s mainly clothes I have, bits of kitchenware, I have limited space as live in a shared house, the room is tiny, I did have about 12 boxes originally my friend suggested vacuum bags for the remainder of my stuff & be even more ruthless in throwing things out then try & shove it in a few boxes & stack in my wardrobe but I’m just so limited on space.
The company have got back to me & admitted they did send emails out about the price increase but then turned it back on me saying it most probably went into my spam inbox! This was after I threatened them with trading standards, I’ve been checking my spam inbox every few days since the end of Feb as started a new job & they sent over my right to work entitlement so the email was never sent in the first place from the storage company!
They are clearly lying