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Ordered from her recent Lazuli launch and received one of the tops covered in these little brown stains all over the front and back, like how do you even get a black top stained to this extent

I received an explanation from customer service after a whole week saying it’s a manufacturing error and that they’re sorry, I used their WhatsApp customer service and was told to email, still waiting for a replacement to be sent out and it has now been like 15 days. It’s disgusting how they charge so much when they cannot even get their shit together! Gymshark prices for not even half of the quality or service. It’s sad because I love supporting small businesses but considering she’s just bought a literal million pound flat it’s not like she can’t afford to do better