ElectricDreams
VIP Member
See this is exactly how the online form thing should work, and I'm so pleased that you got a speedy result.I filled an online questionnaire at my GPs
He rang me the next day
last weekend I had an MRI scan, everyone was so kind at the hospital, everything was explained and their attentiveness was fantastic, before and since my GP has rang once a week to see how I am and frankly I'm amazed, just waiting to see what course of action they are going to take
I did think it would take months but the whole experience from filing in an online patient form to Medication, blood tests and scan has been four/five weeks
I thought the online form thing was a great idea until I used it. I needed a contraceptive pill review before I could have my repeat prescription and it's impossible to get through on the phones. I noticed that you could fill in an online form for this, so I did. I supplied my BP, weight and answered a million questions about my health, my future plans regarding contraception etc, basically all the questions they ask at the review. Next day I got an email saying the nurse would ring me in three weeks time, could I please take a BP reading nearer the time!
So even though they have all the information they need, I am happy to continue and have no issues, they are prepared to waste my time (they didn't give me a specific time, just the day) and theirs going over the same information. Plus, because its taken so long to get a call back I will literally have 3 pills left so if there's a delay with the pharmacy then I'll have nothing. Of course I can ring up and change if it isn't convenient but I can never get through, which is why I filled the form in in the first place!
I thought the form was supposed to free up doctors time for patients in greater need but clearly not! They are just making twice the work for themselves