This might seem a weird question but bear with me as I give back story to the query.
I was in a car accident last year, got rear ended. It left me in a fair amount of shock and anxiety and due to that I was having couselling. Counselling is expensive! Anyway I lodged a claim with the insurance through a solicitor so my counselling would be covered. They offered me £2,000 which I turned down because all in it will probably end up costing me £2,500 which is what I asked for. And for all I know it might even be more!
Now it sounds like they don't believe my claim and I might end up having to go to court as they aren't happy with the invoices provided etc. I kinda wish I just took the £2k but then I would be out of pocket for something that weren't my fault.
So my query is: Why would they be so resistant in offering the extra £500 to cover my counselling? Also if it did go to court, and I know this will only be speculation, why would they as I can obviously prove I am going to therapy/counselling?
I am just so confused. It's not like I tried to claim for physical injuries despite having slight backlash etc. I'm not trying to make money. Literally just want my expenses covered which is my mental health.
I was in a car accident last year, got rear ended. It left me in a fair amount of shock and anxiety and due to that I was having couselling. Counselling is expensive! Anyway I lodged a claim with the insurance through a solicitor so my counselling would be covered. They offered me £2,000 which I turned down because all in it will probably end up costing me £2,500 which is what I asked for. And for all I know it might even be more!
Now it sounds like they don't believe my claim and I might end up having to go to court as they aren't happy with the invoices provided etc. I kinda wish I just took the £2k but then I would be out of pocket for something that weren't my fault.
So my query is: Why would they be so resistant in offering the extra £500 to cover my counselling? Also if it did go to court, and I know this will only be speculation, why would they as I can obviously prove I am going to therapy/counselling?
I am just so confused. It's not like I tried to claim for physical injuries despite having slight backlash etc. I'm not trying to make money. Literally just want my expenses covered which is my mental health.