Repeating something that someone else has told you is the definition of 'hearsay.' I've no reason not to believe that is what somebody told you. It might be true, it might not. You've chosen to believe it. Fine. You can hold any 'view' that you want but if you express it on a discussion forum there's a chance someone will challenge it.It's not hearsay if someone's told you direct to your face that they've spun a load of bull to get it- that's what I'm basing my comments on here but no one seems to read that bit. On a thread called DWP Benefits you're gonna get a range of experiences and if you completely discount other people's, you stance is a purely ideological one. There's a sort of officer class in online spaces who I suspect are much younger and posher than me who don't like working class people having an unauthorised view. I'm making assumptions now, just like other posters assume I'm part of an im-alright-jack brigade. I'm far from alright. I'm on the bones of me a cos I'm one of those working class women who carries the world on our backs from cradle to coffin and gets slapped down if we have anything other than a tit eating grin over it.
My 'stance' is based on direct, practical experience and understanding of the benefits system: making applications with claimants, checking entitlements, writing appeals, dealing with the DWP. Nothing 'ideological' about it. Oh and I can guarantee that I don't fit your assumption about the online 'officer class'.
I know and have acknowledged that some people fiddle the system but that it is demonstrably a tiny minority. I also know that the 'fact' that more than half the households in the country receive more in benefits than they pay in tax is a gross distortion of the truth and that the suggestion that there are 5 times more benefit scroungers than there are genuine claimants is frankly, nonsense.