I've just finished watching the rant because I wanted to know what this was all about. I do agree with lots of what she said. No one expects her to work for free, obviously things have a cost, there are bills to pay and lots of work goes into everything. She clearly works a lot, you can see from her eyes always looking exhausted. I was a follower of hers since the early days around 2012/13 when I trusted her opinions, and way before she changed and I think that change came from her believing her hype. I Like many commenters here have shared how she had ruined our skin, we have to take responsibility for choosing to follow her advice which I do. But, and a big but is that she gave that advice and sweeping statements that this will solve all your problems "apart from only very sensitive skins", which seemed to be her one and only statement of caution.
We now know that her opinion is just one opinion across millions of other estheticians, and clearly not the correct advice for many. But she chose to tell people how honest and trustworthy she is and bullied and belittled many brands and people in the industry to cement her place, which good for her has turned her into a millionaire. People are wise to this now and she can't deal with any criticism or calling her out. I remember around 2014 when it was mostly if not just the blog and people would comment on the posts and have interactions with her, she said many times she hates dermalogica and does not recommend their products since Paula left the company. However, now she's getting paid by them she recommends them. It's one of the many thing's she's getting called out for and I can't sympathise with her for that.
She is no longer honest and believable here to help people but is a brash, money hungry opportunist. She has got too big for her boots, plain and simple.