I feel for her as she is clearly struggling. My boy started his 2nd year of Ecce this month & for the first 2 weeks I had to man handle him in the door & it was dreadful. He is very happy now a month in & loves it. It's normal behaviour, she just needs to leave. Although now it may be harder given the attention the whole thing has been given. Young children need the parents to be in charge & consistent to feel safe.