Hi Everyone,
I'm not sure if this is the correct place to post in, however if not Mods feel free to move.
I placed an order via an online retailer on Friday night for four items....think huge Fashion/Sportswear company. On Saturday night I get an e-mail from the company and another from DPD saying it's been contacted to deliver my items, and I think nothing of it. Then, yesterday out of the blue I get another e-mail from Hermes saying they've got my parcel and would be delivering it this week.
Mega confused, I looked at both e-mails and both had all four items dispatched on them oddly? I thought the order may have been split and had two carriers because of it, which is strange as they're both due to be delivered the same day (tomorrow).
What do I do next? Do I contact the company and say you've possibly sent my order twice? Or wait and see if the order is split (as it looks like not with both courier receipts showing the four items)?
I'm not sure if this is the correct place to post in, however if not Mods feel free to move.
I placed an order via an online retailer on Friday night for four items....think huge Fashion/Sportswear company. On Saturday night I get an e-mail from the company and another from DPD saying it's been contacted to deliver my items, and I think nothing of it. Then, yesterday out of the blue I get another e-mail from Hermes saying they've got my parcel and would be delivering it this week.
Mega confused, I looked at both e-mails and both had all four items dispatched on them oddly? I thought the order may have been split and had two carriers because of it, which is strange as they're both due to be delivered the same day (tomorrow).
What do I do next? Do I contact the company and say you've possibly sent my order twice? Or wait and see if the order is split (as it looks like not with both courier receipts showing the four items)?