I just need somewhere to rant
Is there a worse train company?
I’m unfortunate enough to live in a place that means we can only use them and they literally ruin our lives
Yes!!! They are the worst. The way they treat staff is awful, I've got a few friends who work for them. They also finally reached a deal with the guards in October time I think and then they pulled it with no explanation yet put out on social media how they've tried etc it's all about money for them!!
I feel for you. My husband is a train commuter on ok-ish (though horrendously expensive) line but we count our blessings he doesn’t need to use SW or Northern rails...