Post your experiences at MAC store

[Zenchick101]

you know whatever negative experience I've had at a makeup counter based on my not made up face has made me laugh. A lot are tarted up like the whore of babylon while I look better then them without it, also I can apply it better This is a thread about mac, but I interned at a sephora for a week, then quit because those were some of the nastiest people I've ever been around I couldn't stand it. Not to mention every time I go into a sephora for a refill I can tell a good lot of them are like this, they think they shit gold because they work at Sephora. As for Mac? haven't been to one in years, but they make you feel so small, and ignore you.

 

[Halliestar]

They normally use a wee machine to colour match to your skin? So it should be consistent regardless.

No I’ve never had one of them colour match machines used on me, they’ve always just guessed themselves and matched me to what they think

 

[Poptart]

I went to a MAC store in Vancouver and the staff were lovely and very helpful. My nearest here in the UK is within a department store and the staff always seem a bit stuck up

 

[navybluewolf]

Oh that's strange. I usually have a positive experience in Mac, the sales assistants are always friendly and we get talking. I do wear A LOT of makeup though. The first and only time I went into Bobbi Brown they looked at me like I was a piece of shite.

 

[rainbowlemon]

I was a huge fan. At one point I had MAC 32 lipsticks, 26 of which were red. (Please don't do the maths) I haven't bought any new make up in more then three years though. I've only had positive experiences even when I've had some do a make over for me and not bought anything.

I used to watch a lot of make up videos online and some I've ordered from their website.

 

[Interestingbitsnbats]

No I’ve never had one of them colour match machines used on me, they’ve always just guessed themselves and matched me to what they think

I would think that they should be using the raved about machine whats the point of guessing anyone can just pick a shade

 

[bunnyboo]

To be fair, I've had a mostly good experience in Mac stores/counters (I'm based in Dublin). They've never come across as stuck up to me, just hungry for commission lol. The only bad experience I had was in Manchester airport, the lady on the Mac counter was so stuck up to the point where I had to stop myself from saying "you'd wanna get over yourself, you work at a makeup counter in an airport".

 

[slabber]

I usually order my Mac makeup online, how ever I remember going in once and getting one of the workers to try some foundation on me in my shade. I went home after buying the foundation. Got in and had a look in the mirror and the foundation had oxidized and I was very orange never used their foundation since. Lipliner, lipsticks and bronzer have always been good though which I repurchase!

Anyone else noticed not just with Mac but the makeup stands in boots etc that the women working on the stands their makeup is awful? Very caked and orange with bright pink lipstick. I know someone who got a job on one of the estee lauder stands with no previous experience with makeup, she hadn’t even done a makeup course or anything in relation with beauty either. Usually these stands are higher priced makeup as well so I’d be expecting someone with some knowledge of makeup and not just knowing where to place it.

Speaking of Estée Lauder (sorry I know this is a post about Mac) but i wanted to try the double wear foundation. I went into John Lewis, house of Fraser and Boots and all three said I was a different shade

They normally use a wee machine to colour match to your skin? So it should be consistent regardless.

 

[idk2]

I've always had good experiences at MAC counters but have heard of countless horror stories from friends! I've found that airport duty free make up counter people are the most snobby! Don't know their heads from their asses and want to look at me like shit

 

[Silly Sausage]

No she wasn't she said the question to me in a very condescending way. If I wanted help choosing a foundation I would have asked a member of staff but like I said I took it to the till to pay and had my purse out ready to.

Her rudeness could have prevented me from not buying the foundation at all and the store would have lost the sale. End of.

That's great you were able to get your hands on the foundation you needed without asking. Everywhere I've been they always keep everything in drawers and I've always had to ask for each thing I want, which is a pain.

 

[Zenchick101]

I never understand the caking on of make up to work on a counter/instore. I know a fair amount about make up (though I couldn't contour for love nor money), and it doesn't make me want to buy it. It certainly wouldn't get a make up newbie to buy it either. I get that they're showcasing the products and under bright lights all day... but it still doesn't add up.

usually you don't have a choice how much makeup you want to wear. I was told to cake it up by my supervisor

 

[Gym&Tonic]

I’m glad it’s not just me who finds Mac really intimidating. I’ve bought and had make overs from other high end brands like Benefit and Urban Decay and they’ve always been really helpful, but is something very snooty about Mac and the staff that work for them. I don’t know why because I don’t think their products are that good in all honesty.

 

[Lollypad]

I never understand the caking on of make up to work on a counter/instore. I know a fair amount about make up (though I couldn't contour for love nor money), and it doesn't make me want to buy it. It certainly wouldn't get a make up newbie to buy it either. I get that they're showcasing the products and under bright lights all day... but it still doesn't add up.

 

[Missgobby124]

Never been to a store but we have a couple of concessions where I live. I went in for a translucent powder that I’ve used for years, as I’m quite freckly so I don’t wear foundation much.... I got told I really should just cover them up, as nobody likes them any more. I did not buy the powder

How rude!! This is why I hate entering their stores they need to get better employees

I feel like makeup brands should make more effort to have kinder more customer friendly people on their stands, I only ever order makeup online now from ASOS haha but tbh I hate MAC makeup I don’t see the hype at all. Once I saw they were selling a mini tiny eyeshadow palette for near £40 and I couldn’t understand why anyone would want it

 

[Lollypad]

Only ever had good counter experience at a Dior counter. Cannot bare to shop any other brand. I find the staff are rude and obnoxious, think they’re better than everyone. I’d rather save them the commission and buy online.

Oooh I had a lovely Dior experience when the shops opened post lockdown 1. Also YSL.

 

[Lollypad]

usually you don't have a choice how much makeup you want to wear. I was told to cake it up by my supervisor

No I assumed that too, but again why do management think that’s the look to go for?!

 

[DoctorWho]

I find the ones in my local MAC store are intimidating. The ones at the Debenhams counter are fine though

 

[Zenchick101]

No I assumed that too, but again why do management think that’s the look to go for?!

no clue I was nicely made up then caked it up the next day and that still wasn't enough.. then again she was a B****. Sorry but that work experience was traumatizing.

At least at sephora you're meant to be a perfect looking barbie is the impression I got - ASSUME its the same elsewhere.