I was at home with my baby, and my husband called to tell me that a plane had hit the World Trade Centre tower. I thought that maybe a pilot in a light aircraft had a heart attack or something, so when I switched the news on to see the tower in flames, I couldn't believe it. That's when the news of the second plane hitting the other tower came in. I just stood in front of the tv with my mouth open, it was such a shocking sight.
Over the course of the day, it just got worse. There was talk of the Canary Wharf tower being a possible danger zone, (I live quite near there) and as the planes were being grounded, any aircraft noise going over my house was really freaking me out. The City airport planes fly quite low over my place, and I can remember watching planes in the sky and feeling very nervous. My best friend lives in Cornwall, we were on the phone to each other for much of the day and she told me to just chuck some stuff in the car and come down to hers, where we would be safer. It sounds silly now, but London was seen as a legitimate target, it really did feel like a war had started and no-one knew what was going to happen.
Seeing those poor people jumping out of the windows was the absolute worst for me. That's what made me cry, I just couldn't believe what I was watching. It was an absolutely awful day.