It was recommended to me by a friend when I moaned to her that I have no clothes that fit me due to some weight changes, and it was mid-pandemic and I hate shopping in person anyway - I'm always in between sizes now and find changing rooms stressful!
Anyway, it has been really successful for me. I explained in detail my situation likes/dislikes to my stylist and how I'm basically exclusively a T shirt and Jeans girl, the odd dress to go out, but would like to be a bit more adventurous. Parts of body I am self conscious of etc. They sent me some nice tops with prints I'd never have chosen myself and a couple of pairs of trousers I'd not pick as I only look at jeans! And box I got last week was a pair of black smart trousers, as I specifically said I needed these. And 2 jumpers which I kept.
If you enjoy shopping it's probably not for you, and if you're someone with a defined style you might find that they don't get it right. But I'd recommend it for people like me who don't want to shop and would like someone to style them! It gets really mixed reviews, people say they get sent frumpy/old clothes which I've not had at all, I'm 31 and it's all been about right - Although maybe a bit more "grown up" than I am used to. I think you need to be specific in what you tell them and give them lots of information. It probably varies between stylists too - I've kept my same stylist the whole way through as she's clearly a good one! You can change if you like.
It can be expensive, I ticked the boxes for cheapest price range for all of it and they have mostly been within that, although recent box took the piss with prices a bit I think and I said in my feedback too pricey. They do have their own brands which they send you as well as other brands - Some people don't like this but I have liked all the stuff they've sent from their Mauvette brand.
Overall very positive experience for me - I really look forward to my monthly box especially right now when things are a bit depressing!