Has anybody used this company? I'd love to know your experiences as I am planning on selling up and moving away. I have never sold a property before
Aw that's awful, ive seen similar comments on their Facebook page but wasn't sure if they were genuine. I'm so sorry that you got messed around so much and thanks for sharing your experience. I hope I find a nice agent! Good luck with everything!I used them, they never chased my buyer for mortgage offer, 2 months later turned out my buyer couldnāt get a mortgage, sale fell through, our āestate agentā ignored all our phone calls and never actually told us our buyer pulled out. The next day he passed us off to someone else on the team! We lost out on house and missed stamp duty deadline. Made a complaint, no response, chased, turns out they never submitted our complaint. Gave us Ā£250 compensation and no more even though we appealed it! Went to a local estate agent. Sold within 2 weeks for asking price (Ā£5k more then first buyer) and 3 months later we complete on Tuesday! Our local agents are amazing and they honestly were the calm in the storm anytime we had an issue. I would say AVOID AVOID AVOID Purplebricks. Your basically paying Ā£1500 for an app cos the EA did sweet F all