I really struggle with her attitude to social services. The other week she was complaining that her social worker was off on holiday at a critical time in the adoption process and hadn't even given them his number to get in touch if there were any problems. Er no, why should he, he's on holiday?!
And she keeps complaining about delays and miscommunication, which I understand must be frustrating, but there's no acknowledgment that social services have a difficult job, lots of things to balance and lots of other cases. I get the feeling she's used to clicking her fingers and getting exactly what she wants, so this has come as a bit of a shock to her. I'm not sure I would be quite so critical on public social media channels during an ongoing adoption process, but hey, what do I know?!