The compensation mentality. I work in customer services and everyone wants compensation for the slightest of errors.
Screws, nuts and bolts missing from a unit...I am very sorry Mr Smith, I will have them delivered tomorrow on the express service. "Ok thanks....now how about some compensation for all of this mess?"
My order is delayed....yes it is however, you were aware if this upon placing the order as your confirmation email advised the 25th July. "Ok well I want compensating for this delay!"
My actual response was "no because no amount of discount will speed up the order will it? You knew the items were a pre order but you still placed the order." ...... "yes but I still want compensation so let me speak to your manager."
Call was transferred....manager said
duck off in the most polite and professional way ever resulting in zero compensation
I understand compensation is needed in serious cases which result in loss of earnings or changes to your life but compensation for something in mail order....oh please, get a grip and explain in detail how this will resolve the situation