Her reply is the definition of performative activism. "You can't hold what I say against me because I donate to charity!" It's like if someone said the N-word, got called out on it, and then replied "please remember you just don't know what I do behind the scenes -- I went to a BLM protest last month." That's not how it works, Dimly. If anything, the fact that you (supposedly) do stuff behind the scenes in relation to food poverty makes it significantly worse, because you should know better than to make such insensitive comments as someone who's (again, supposedly) delved into the issue. And if you've really done work to educate yourself on the issue yet still go on to make comments like this, then you need to really question how you approach things because it sounds like you're not coming from a genuine place. If you were, you would have a deeper understanding of the issues at stake and would naturally show yourself to be more sensitive. Instead, right now it sounds like she only does 'charity work' because that's "what you're supposed to do" when you're an online person these days. Furthermore, considering the amount of times this woman has said questionable things that she got backlash over throughout her online career, it's really astounding to see that she's NEVER offered a proper apology. Her exit card has always been, "there's something you don't know," "remember I don't show everything online," "I do things behind the scenes." Always the same excuse. Except that's not an excuse at all. If you mess up, just say sorry instead of trying to put it on the other person for "not knowing the full story." It really doesn't matter what you do in other areas, a mishap is still a mishap. If Mother Teresa said something offensive, people would still call her out on it even though she's Mother effing Teresa and everyone knows she does plenty of charitable things overall. The point is that, in this particular instance, it would be completely irrelevant what else she does -- the only thing that would matter is that she said something that offended people, and I guarantee you Mother Teresa would have apologized for it without saying "but I've helped this cause in other ways though."
Don't get me started on the fact that she seemingly set up a tripod or asked Rich to take a pic of her staring at her fridge. Imagine doing that and calling it your job. I would be so embarrassed.