I query the B&B story too. If she genuinely had arthritis and joint issues, would refusing to let her sleep elsewhere not come under some kind of discriminatory thing?
Every festival I have ever worked at has asked if you have any access needs and done everything they could to accommodate them - for some, this was upgrading your pass to have a spot in the Disabled camping area, providing a posh tent with beds, free hot water, heating, etc, giving you your own private area on level ground, and generally making it possible for anybody to work/perform there. At one, because the weather was a bit
tit, I was given the keys to one of the production huts because it had heating and they brought along camp beds and snacks. What was more, because it wasn't an area with one allocated already, they provided a night time security guard to stand outside the door from 11pm to 7am.
What they don't do, though, is hand over another free ticket for a 'friend' and arrange for you to be chauffeured to and from a hotel that is probably several miles away from the fields where the festival is. Even the majority of actual headliners don't get that sort of treatment - because getting on and off site is damn near impossible during the day and most sites are locked overnight to protect the people staying there, so having somebody offsite would mean that they probably won't get back in time for the slot. Especially as part of the health and safety plans is that no further vehicles are allowed on site after the set arrival time due to the risk vehicles posed to thousands of pedestrians, leaving the area safe for everybody. It's just not safe to have cars going round fields and footpaths, especially when it's nighttime.
I did feel a little shellshocked at one festival where my next door neighbour was somebody who had sold hundreds of millions of records, though - he would fire up the woodburner in his Vardo at 5am so that he could bring around mugs of coffee and bacon rolls before the stalls opened.
Quite frankly, if people worth millions can manage to stay on site rather than demand hotels, some random woman from Southend isn't going to get the sort of treatment reserved solely for a particular level of superstar in the most prestigious/well known ones - she's not exactly Mariah Carey or Shirley
bleeping Bassey, after all.