Wierd thing is I think he did - he said he rang loads of people and researched it - then must have ignored them and the brief entirelyThing is though, you're meant to be/want to be a professional. You're never going to work on projects all the time that you have knowledge of. It's their job to research.
My design would have been very boring. Literally a sitting room with soft (though robust) furnishings. I've watched the Pete Wicks dog rehoming programme and that is what they have in their transitional rooms.