Hair help

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Hi guys
So on Friday I had a half head of highlights which I have been getting for 20 years but I think she left the bleach on too long. (I had my suspicions at the time) My scalp hurts and my hair is almost white. It’s so frizzy and taking so long to dry. It looks like candy floss, I can’t wear it down as it’s so frizzy but even up it looked fluffy, what can I use to help it heal? I will pay anything and can sleep in treatments but just need an idea what to buy
Thanks in advance
 
The candy floss texture you have described is definitely down to over processing by the stylist, can you contact the salon and explain? If it was my I’d be very apologetic and get you in for a course of salon professional hair masks and treatments. Olaplex is also worth investing in too.
 
The candy floss texture you have described is definitely down to over processing by the stylist, can you contact the salon and explain? If it was my I’d be very apologetic and get you in for a course of salon professional hair masks and treatments. Olaplex is also worth investing in too.
Thank you. I hadn’t even considered going back, but maybe I should.
 
Honestly if you were my client I’d be wanting to fix the issue, salons also use best products which can only be bought by a professional so it’s your best chance of fixing the issue. It sounds like she has gotten busy and left your foils in too long or she has over lapped the bleach and not just applied it to the new root area.
 
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Once you have spoken to your hairdresser I would use the K18 mask, my hair has had a lot of bleach on to strip the dark colour out and this has saved it
 
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I would 100% be talking to your stylist! If they’re a decent hairdresser, they’ll want to fix the damage and they’ll have products that are far better than what we can get ❤
 
Hello,

I was wondering if I could get your help…
So I have medium brown hair, I would like to incorporate some darker brown tones into my hair, I have thought about going darker full head but I was worried it would make me look even more pale so I just wanted to see what bits of dark would look like. I have tried to search to see some photos but I’ve only found one, I’m not sure what it would actually be called to search it. Is it called low lights?
Thanks!