Amazon and Hermes are the least reliable of all. I dread when a company uses Hermes because it’s a guaranteed chance of not receiving it at all, their customer service is absolutely terrible, no human beings! I have had so many Amazon parcels go missing and live in a terrace house that steps right out onto the street, no front garden. They knock on as quietly as possible and sometimes just leave the parcel on the doorstep that can easily get snatched up by a passer by. It isn’t a particularly nice area either. A good thing about Amazon though, they are usually helpful in refunding or having replacements sent to you when lost and take full responsibility.
